Kim was upset when a customer left a snarky one-star review of his pork roll – but the Top Ryde Baker’s House manager was furious when he learned what it would take to change it

A popular bakery has hit back at a one star reviewer who…

How a one-star Google review has sparked a bitter legal battle between a glamorous young woman and top beauty clinic

A ’boutique’ cosmetic clinic has launched legal action against a customer who…

Plenty Restaurant and Bar heaped with praise for no-nonsense response to one-star reviews

A restaurant manager has been praised for the no-nonsense reply he gave…