How a one-star Google review has sparked a bitter legal battle between a glamorous young woman and top beauty clinic

A ’boutique’ cosmetic clinic has launched legal action against a customer who…

Plenty Restaurant and Bar heaped with praise for no-nonsense response to one-star reviews

A restaurant manager has been praised for the no-nonsense reply he gave…

One-star Google review of Florida business helps lead to arrest in fatal hit-and-run

A one-star Google review left for a Florida tree service business helped…

Pub landlords’ fury as ‘diner’ leaves one-star review moaning of hair in the food, long waiting times and being denied a refund – on a day the kitchen wasn’t even open

A pub has received a one-star Google food review and wants it…

The Mail’s hotel inspector calls at NYX Hotel London and gives it a one-star rating. Find out why…

Why would you want the lights to brighten and darken in sequence…