Aussie bloke unleashes at Mercedes dealership after they charge him hundreds for an engine oil change – despite his car being electric
- EV driver charged $445 for engine oil change
- His Mercedes-Benz is fully electric
- It’s understood invoice was incorrectly itemised
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An electric vehicle owner has called out a Mercedes-Benz dealership after he was charged more than $400 for an ‘engine oil change’ despite his car being fully electric.
The driver took his Mercedes-Benz EQA-250 to a top Mercedes Benz dealership in Melbourne, for a service on April 11.
In a video posted on social media, the driver shared his shock after discovering he was charged $445 for an engine oil and filter change.
That’s despite fully electric vehicles not needing engine oil or filter changes because they don’t have an internal combustion engine.
Matty initially did not question the $700 invoice, which is a capped service price set by the manufacturers, as he expected to pay a high price for a luxury car service.
‘As I was driving off, I thought bloody $700 bucks was expensive for a service.
However, upon closer inspection of the itemised invoice, he noticed the mechanics charged him for an oil and filter change despite his EV not needing one.
The driver took his Mercedes-Benz EQA-250 to a dealership in Melbourne for the service (pictured)
‘I thought I’d have a quick look at the invoice and $445! $445 for what? To perform an engine oil and filter change,’ he said.
‘The problem is, this car is fully electric. They charged me to change the oil and filter on a fully electric car. Not hybrid – Full electric.
‘I thought I’d just double check this; I’ve been driving this car for two years; let’s just check it again for the 14th time today – It’s definitely electric.
The video has received close to 40,000 views, with fellow drivers calling out the dealership.
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‘That’s the price you pay when you want to drive a Mercedes,’ one person commented.
‘Yes sir, we didn’t charge you for oil, but we did shampoo the batteries,’ another person joked.
A third person added: ‘Obviously, they put premium air in the tyres.’
The driver claims he was charged $445 for an engine oil and filter change despite his car being fully electric (pictured)
Others claimed the invoice was poorly worded as electric vehicles do use synthetic oil which needs to be topped-up during a service.
‘It’s generally a pre-filled out invoice, what has the advisor written on the next page and what parts were replaced?,’ one person asked.
‘Should be described differently for electric cars anyway. Someone’s just lazy at Mercedes,’ another wrote.
‘When EV owners are uneducated… they still use gear oils and engine oils, they are just generally synthetic (man made),’ a third commented.
‘You do know they need oil for multiple parts of the car… motor, transmission, diff. The moving parts inside don’t say lubed up with thin air,’ a fourth person wrote.
The dealership refused to comment on the situation.
The 2021 Mercedes-Benz EQA 250 is the German carmaker’s second and most affordable all-electric model in Australia with a before on-road price of $76,800.
The electric car is powered by a 66.5kWh battery and provides a 480km range once fully charged.
While electric vehicles do not use oil in the traditional sense, they use other lubricants which need routine checks including coolant, brake fluid, transmission fluid and windshield wiper fluid.
