Beauty chain suddenly closes down as staff and customers are left in limbo and an investigation is launched into complaints

An Aussie beauty chain is being investigated after it suddenly closed down following complaints from customers and workers.

Future Laser and Body Clinic, which had three stores in Sydney, has ceased trading.

Employees claim they are owed money in both wages and superannuation with several complaints made to the Fair Work Ombudsman.  

Among those to complain is Mos X, a moss selling business founded by ex-Married At First Sight star Brent Vitiello. 

NSW Fair Trading confirmed to news.com.au it was investigating Future Laser and Body Clinic.

Future Laser and Body Clinic operated out of three stores in Granville, Chester Hill and Wetherill Park, with the latter closing months before the final two ceased trading.  

Frustrated customers have shared their negative experience on social media as they remain desperate for answers.

Tatjana Nikcevic revealed she prepaid $760 for ten laser sessions at the Granville clinic as part of a promotion in January 

Future Laser and Body Clinic operated out of three stores in Granville, Chester Hill and Wetherill Park in Sydney

Tatjana Nikcevic revealed she prepaid $760 for ten laser sessions at the Granville clinic as part of a promotion in January.

She claimed to have only one session on March 13 and said she expect a refund. 

Ms Nikcevic said she ‘works hard for her money’ and the beauty chain ‘needs to be held accountable’. 

Customers have branded the business ‘disgraceful’ and ‘unprofessional’ in several one star reviews online.

Aesthetic Laser and Body Clinic Pty Ltd is the holding entity of the beauty chain and Ibrahem ‘Ibby’ Sabra, a 33-year-old from Sydney’s west, is listed as the sole director and owner of the holding company.

It’s reported Bizcap AU, which provides small businesses with loans, launched winding up proceedings against the holding business and three other companies Mr Sabra directs in May. 

Mr Sabra featured on A Current Affair in 2023 after another business of his Elan Laser Clinics suddenly shut down. 

Daily Mail Australia contacted NSW Fair Trading and the Fair Work Ombudsman for comment.