Metro staff in Sydney were forced to manually open doors of a train to let commuters off while it experienced a mechanical issue.
One passenger took to social media on Tuesday afternoon at about 4.15pm and said the Metro train at Barangaroo, going to Sydenham, was ‘unable to move’.
‘Lights dimmed before we got to the station,’ they said.
‘Doors opened fine, then after they closed we’ve been unable to move.
‘Eleven minutes and counting. Person on PA says mechanical issue.
‘Metro staff are now manually trying to open the doors to let us out’.
After roughly 16 minutes, they said staff had successfully opened the door for people to get out but the train remained stuck.
A Sydney Metro spokesperson told Daily Mail Australia shuttle services had to be introduced due to an issue with the power connection device on the train roof.
Metro staff had to manually open the doors of a train to let passengers off (stock image)
Passengers were warned on the platforms that there had been a change to the Metro service to Sydenham due to the mechanical issue
‘Just after 4pm a metro train was held at Barangaroo Station due to a pantograph issue,’ they said.
‘A carousel from Tallawong to Barangaroo and shuttle service from Sydenham to Barangaroo has been implemented.
‘Announcements are being made onboard and on platforms.
‘Troubleshooting of the train is currently underway.’
Boards on the platform also warned commuters about the change to Metro services.
‘Due to a mechanical issue at Barangaroo Station. Services are running between Tallawong and Barangaroo,’ the message said.
