Australia’s major airlines have improved their performance but travellers are still being subjected to far more cancellations and delays than normal.

Data from the Australian government’s Bureau of Infrastructure and Transport Research Economics (BITRE) released today shows less than three-quarters of domestic flights (73.4 per cent) arrived on time in January, and 3.1 per cent were cancelled.

A Qantas and Virgin plane.
Virgin was the worst of the major airlines when it came to cancellations last month, scrapping twice as many of its flights as Qantas. (Glenn Hunt/AFR)

While last month’s cancellation rate is the same as it was for the same period last year, the on-time arrival rate has fallen from 76.7 per cent in 2023.

Virgin was the worst of the major airlines when it came to cancellations, scrapping 5.3 per cent of its flights, compared to Qantas at 2.5 per cent and Jetstar at 2.4.

Virgin also lagged behind its major rivals when it came to on-time arrivals, with just 67.9 of its flights landing when scheduled.

For Qantas, the figure was 76.6 per cent, with Jetstar falling in between the two main carriers at 71.5 per cent. 

The worst 10 airports for flight delays around the world

However, regional airline Rex outperformed its much bigger counterparts, cancelling just 0.6 of its flights and landing 77.3 per cent of them on time.

It was also the only carrier to have more than 80 per cent of its services depart on time.

The nation’s newest airline, budget carrier Bonza, saw the biggest month-on-month improvements.

It cancelled almost 20 per cent of flights during December, a month when wild weather played havoc with the air travel industry, but brought that number back to 3.3 per cent for January.

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