Her final text contained just a single word, but it haunts Jean Hanlon's (pictured) family to this day. 'Help', the message read.

999 calls are ‘not connecting’ due to a ‘technical fault impacting a number of forcs’, according to Met Police, who told Britons to call 101 instead and ‘wait until later’ for non-emergency calls.

Met Police posted on Twitter: ‘Due to a technical fault that is impacting a number of police forces, many 999 calls are not connecting.

‘Until further notice, please call 101 in an emergency.

‘Please ONLY call in an emergency and please wait until later to make any 101 non-emergency calls.’

Met Police alerted the public to the ‘technical fault’ at 8.20am this morning.

Met Police posted on Twitter : 'Due to a technical fault that is impacting a number of police forces, many 999 calls are not connecting' (file image)

Met Police posted on Twitter : 'Due to a technical fault that is impacting a number of police forces, many 999 calls are not connecting' (file image)

Met Police posted on Twitter : ‘Due to a technical fault that is impacting a number of police forces, many 999 calls are not connecting’ (file image)

It is currently unclear how many forces are impacted by this. 

This seems to be a national issue and other police forces have issued warnings.

Wiltshire Police said: ‘BT have reported a system failure in diverting 999 calls. If you need to get hold of us & can’t get through on 999 please call 101. 

‘We’re assured that they’re working to get this fault resolved as soon as possible. We will update you as soon as we can.’

West Yorkshire Police tweeted: ‘BT are experiencing issues all over the country with 999 lines – if you are trying to reach the Police and can not get through, please call 101 – for Medical help, it’s 111. 

‘BT are trying to rectify these issues as soon as possible.’

South Wales Police, Greater Manchester Police and Gloucestershire Constabulary echoed Met Police’s post.