The headquarters for Verizon Communications Inc. is shown in midtown Manhattan on Saturday, April 9, 2005, in New York (AP Photo/Mark Lennihan). Inset: Robert Michael Glauner (Raleigh Police Department).
A North Carolina woman is suing Verizon Wireless after she says the phone company gave her cellphone number and home address to Robert Glauner, a man she alleges was stalking her and then, one day, showed up at her home with a razor blade and rope in tow.
According to the civil complaint filed in a federal court in North Carolina, the plaintiff, who identifies herself in records only as “M.D.,” says she met Glauner online in August 2023. She did not give him her real name but used an alias. Court records show the two met on xhamster.com, an adult video website and she gave Glauner her cellphone number.
They spoke “for a brief period of time” she alleged, but when she “grew uncomfortable with Glauner,” she ended their chats.
M.D. blocked him across her devices but that didn’t stop him from contacting her, according to the complaint.
She alleges Glauner used different numbers to reach her and when she informed police about the harassment, they told her to change her number and she did. Her attorney, Amanda Dure, told North Carolina NBC affiliate WRAL there were just “10 days of peace” for her client from that point onward.
According to the civil complaint, Glauner, who is a resident of New Mexico, drove to North Carolina to harass her. She claims after she blocked Glauner, he was able to locate her by posing as a detective for a local police department when he contacted Verizon’s Security Assistance Team.
Claiming he was Cary Police Department Detective “Steven Cooper,” assigned to the department’s homicide division, M.D. alleges Glauner mocked up a fake search warrant for Verizon and told them he needed her phone data as soon as possible.
He allegedly told the phone company that M.D. was “a female person who was seen at the scene of the homicide.”
But this was “completely fabricated,” M.D. says.
Not only did Glauner create the fake warrant and pose as a detective, but M.D. accused him of falsely signing off on it as a judge from Wake County, Gale Adams.
“In reality, Judge Gale M. Adams is a Superior Court Judge in Cumberland County, North Carolina. On October 18, 2023, Judge Adams was shown the document, and indicated that the signature displayed was not hers and she did not sign it,” the civil complaint states.
The woman claims Verizon gave Glauner her number, phone records, home address, and phone logs — which included her family’s contact information and their numbers. All of this happened within nine days of Verizon allegedly receiving the first bogus warrant and request.
Glauner demanded more from Verizon, she says.
He is accused of asking for incoming and outgoing calls, text messages — even GPS coordinates — as well as any pictures the woman received.
To get those records though, Glauner had to up the ante: M.D. claims Glauner told the phone company she was “wanted for homicide and was going to flee the U.S. jurisdiction to Puerto Rico.”
The emails, M.D. noted, were sent to Verizon from an unofficial personal Proton Mail account Glauner had set up.
What followed were even more days of harassment over the phone or by text and at one point, the woman said even her mother began to receive threatening calls from the New Mexico man.
He told M.D.’s mother that he would “keep calling you, her friends, her job… I’m not going to stop until she messages me,” the complaint states.
Glauner allegedly said that if M.D. kept “avoiding” him “things are not gonna get any better for [M.D.]” and started texting her friends and family lurid messages including vows to “come and climb into her bedroom window and then tie her up and rape her.”
He allegedly told the woman’s family that M.D. wanted to be owned by him and not long after, the woman’s attorney says Glauner even went as far as to call the police and insist they conduct a welfare check on her at home.
Glauner was on his way to M.D., driving from New Mexico to North Carolina, when he is accused of sending her unhinged and terrifying messages like how he would “pick me up a f—— rifle” at Walmart and then “come to your house.”
Once he got to Raleigh, M.D. alleges Glauner threatened to kill her.
“If I can’t have you, no one can you want to treat me like this well f— you,” he allegedly wrote in November 2023.
M.D. called police after this and they agreed to surveil her property. When Glauner showed up, he parked a block away, got out of his car and then “began to make his way to M.D.’s house, hiding in a neighbor’s yard in a darkened area,” the complaint states.
He was stopped before he could go any further.
Police found a razor blade on him, according to M.D. and inside his car there were “two new bundles of rope, a glass meth pipe and eight grams of methamphetamine.”
M.D. is suing Verizon in civil court for violation of the Stored Communication Act, intentional reckless infliction of emotional distress and negligence. She is seeking at least $75,000 in damages and a trial by jury.
She also named Glauner in the civil complaint alleging assault.
Court records reviewed by Law&Crime show Glauner was charged in federal court in North Carolina in January on counts of stalking and feloniously traveling with an intent to kill, injure or harass.
A minute order on the docket in North Carolina shows he will appear in court next on Oct. 5.
WRAL reported that Glauner has previous stalking charges based in California.
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