‘I don’t know if that’s my mom’: Funeral home mixed up cremated remains, gave one family soil instead of ashes, lawsuit says

J.B. Ratterman and Sons Funerals and Family Cremation Care in Louisville, Ky.

J.B. Ratterman & Sons Funerals & Family Cremation Care in Louisville, Ky. (Google Maps).

Two Kentucky families are suing local funeral home owners for allegedly mixing up and possibly losing the cremated remains of their loved ones.

Bobby Hinkel lost his mother Charlotte Hinkel back in December 2023, but after their family received her cremains from J.B. Ratterman & Sons Funerals & Family Cremation Care in Louisville, Kentucky, the family had a bad feeling about the box they’d been handed. They called Louisville NBC affiliate WAVE for help looking into the case.

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