TikTok users are being met with an error message that reads ‘no internet connection’ while trying to access the app, so we have explained the possible reason and potential fixes.
The app is used by millions across the globe and its users in the US are hoping that Congress won’t impose a ban on it after the company’s CEO, Shou Zi Chew, was questioned about the Chinese government allegedly using the data of Americans collected by the application.
A number of Change.org petitions to save TikTok are receiving support in large with thousands of signatures.
As if growing fear about not being able to make TikToks wasn’t enough, users are now frustrated and worried about receiving the ‘no internet connection’ error.
Why does TikTok say ‘no internet connection’?
The error message which reads, “no internet connection”, usually shows up on TikTok when your device has an uncleared cache.
On deleting the accumulated cache, the app will be cleared of any faulty files, which can cause disruption in the connectivity between the device and the Internet.
The error message can be the result of a glitch on the app’s end, which may take some time to be rectified once the bug is identified.
The TikTok team hasn’t addressed the error at the time of writing this article.
Users fear glitch implies a ban on the app is imminent
Because the above message is concerning connectivity, social media users with good Internet want to know what is causing the issue with TikTok. Meanwhile, others are worried that a ban in the US is imminent and that the recent glitch is a sign.
One tweeted: “My reaction after seeing TikTok’s ‘No Internet Connection’ is the U.S going forward with the ban.”
“I rebooted my WiFi only to find out it’s TikTok and not me …anyone else has no internet connection?” said another.
A third person said: “My face right now thinking TikTok’s “no internet connection” is the U.S doing what it wanted to do with it.”
Another asked: “All TikTok videos from people’s profile have been deleted and it shows no internet connection. Go check out people’s profiles. Is a major glitch going on or end of TikTok?”
5 possible fixes
Here are five fixes you could try to get rid of the ‘no internet connection’ error.
- Make sure you have deleted all the cache files as TikTok actively stores data for faster loading of the app. The stored cache can corrupt over time, thus resulting in errors.
- Uninstall the app on your device and re-install it.
- Check if your WiFi has connectivity issues by connecting it to other apps. You will be able to tell if the problem is only with TikTok.
- A straightforward restart of your device can also sometimes fix the ‘no internet connection’ error.
- Ensure your app is updated to its latest version.
In other news, Why does TikTok say ‘no internet connection’? 5 possible fixes
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