Contacting Ticketmaster about issues
On their website, Ticketmaster offers phone and email contact options.
The website has a chat icon that you can use to engage in live chat with a customer service agent.
You’ll need to check into your account before you can access a representative 24/7 by clicking the Live Chat option under the order details of your ticket.
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A representative can be reached by phone at (800) 653-8000 for alternative contact information.
When you phone customer support, don’t forget to be prepared to provide your order number.
From 9am to 9pm ET, Monday through Sunday, they offer customer service.
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