SHARON Corr has slammed Ryanair after they refused to let her board her flight to Dublin.
The Corrs star was left “humiliated, angry then crying” after she was unable to board the flight home from Madrid to Dublin because she had her violin.
2
2
Taking to social media to share a message to the Ryanair CEO Michael O’Leary, the musician voiced her frustration.
She said: “Today I was booked on a Ryanair flight. I got up at 6 in the morning. I was not allowed on the flight because I had my violin.
“I was in the airport for 7 hours. I had to return home after searching for my checked-in bags.
“Humiliated, angry, then crying as only a good woman can do.”
Sharon revealed that she was going to her “home turf” in Dublin to reverse and go on tour, adding: “I’m beyond disappointed.
“Michael O’Leary shame on you.”
Musical instruments are permitted as cabin baggage provided they meet size requirements.
On their website Ryanair state: ” You can carry any music equipment with you onboard as long as it fits within your Cabin Bag allowance.
MOST READ ON THE IRISH SUN
“For smaller music equipment like guitars or violins that exceed your cabin baggage dimensions, you can opt to pay an extra seat fare for it.
Moment mum & kids are turned away from Ryanair in row over size of cabin bag – as she claims she was ‘racially profiled’
“There is no checked or cabin baggage allowance associated with the purchase of an extra seat.”
They continue: “If your equipment does not fit in your Cabin Bag allowance and you do not wish to purchase an extra seat, you can choose to check it in against payment of a fee.
“If your music equipment weighs more than the 20kg allowance, you will be charged at the applicable excess baggage fee rate per kilo.”
In a statement to the MailOnline Ryanair disputed the star’s version of events.
They said that Sharon ‘was not refused travel from Madrid to Dublin’.
A spokesperson for Ryanair said: “This passenger’s violin exceeded the cabin bag dimensions permitted for her flight and therefore was required to pay a standard gate baggage fee to place it in the hold of the aircraft.
“This passenger refused to pay the standard fee and instead chose not to travel on this flight.”
“Not factual”
The star has since taken to her Instagram story in response to the statement blasting it as “not factual.”
She said she offered to pay an extra seat for the violin, as per the guidelines on the website, but was “refused”.
She said: “Tisk Tisk @Ryanair ‘this passenger refused to pay the standard fee’ (NOTE standard gate baggage fee to place it in the hold of the aircraft) ‘and instead chose not to travel on this flight’- IS NOT FACTUAL.”
“I offered to buy a seat for my violin and was refused! You cannot place a violin in the hold as obviously it is a fragile instrument.
“I was then refused by them to travel.”
