Taylor Swift looks toward a camera while wearing a gold bejeweled outfit

Following the ordeal of purchasing tickets for Taylor Swift‘s The Eras Tour, over two dozen fans of the singer are suing Live Nation for how Ticketmaster handled ticket sales for the tour. Fans choosing to sue Live Nation regarding Ticketmaster follows the Department of Justice opening an investigation against Live Nation.

Taylor Swift looks toward a camera while wearing a gold bejeweled outfit
Taylor Swift | Tommaso Boddi/WireImage

What happened when Taylor Swift tickets went on sale

On Nov. 15, a presale for The Eras Tour called the TaylorSwiftTix Presale was held through Ticketmaster Verified Fan. During the presale, Ticketmaster crashed multiple times, and fans were left in queues for hours attempting to buy tickets.