CHICAGO (WLS) — Holiday travelers continue to deal with flight delays and cancellations from a nearly week-long winter storm.
Denver and Chicago have been the top trouble spots for Christmas travel across the country.
Hundreds of flights were canceled Sunday out of O’Hare and Midway and thousands, canceled or delayed nationwide. Hit particularly hard was Southwest Airlines.
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As of 8:31 a.m. Monday, O’Hare had 92 flight cancellations and another 124 flights were cancelled at Midway
Frustrated passengers were still trying to get flights out Sunday to make Christmas Day festivities.
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Liz Hunta said she spent all Christmas Day here at Midway, trying to visit her daughter in New York.
Christmas presents were in her checked bag, while her flight continued to get delayed multiple times.
“My whole Christmas has been at the airport and it’s very frustrating, super frustrating,” she said. “And really Southwest should have been honest with us in the first place. They should be more efficient more effective with their people and if you have to cancel, cancel.”
In a statement, a Southwest Airlines spokesperson said, “We are re-accommodating as many customers as possible, based on available space, whose itineraries have been disrupted. Those whose flights have been canceled may request a full refund or receive a flight credit, which does not expire.”
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